Privacy Policy

Last updated: May 17, 2026

At Ihadaball.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This includes:

  • Contact information — Name, email address, phone number, and mailing address
  • Payment information — Credit card numbers and billing address (processed securely through our payment processor)
  • Shipping information — Recipient addresses for direct-to-recipient orders
  • Custom content — Text, images, and designs you submit for printing on products
  • Communications — Messages you send us through our contact forms

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including custom printing and shipping
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your questions, comments, and customer service requests
  • Send promotional communications (with your consent) about new products, offers, and updates
  • Improve our website, products, and services based on user behavior
  • Prevent fraud and ensure the security of our website
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers — Third parties who assist us in operating our website, processing payments, fulfilling orders, shipping, and customer support (e.g., Stripe, UPS, Print Partners)
  • Business transfers — If Ihadaball.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • Legal requirements — When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Ihadaball.com, our users, or the public
  • With your consent — In any other circumstances where we have your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing through PCI-DSS compliant payment processors
  • Regular security assessments and vulnerability testing
  • Access controls and employee training on data protection

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These include:

  • Essential cookies — Required for website functionality, such as shopping cart and checkout
  • Analytics cookies — Help us understand how visitors use our website (e.g., Google Analytics)
  • Marketing cookies — Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request correction of inaccurate or incomplete information
  • Deletion — Request deletion of your personal information (subject to legal requirements)
  • Opt-out — Unsubscribe from marketing communications at any time
  • Data portability — Request your data in a portable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Ihadaball.com

[email protected]

(952) 463-8392

Ihadaball.com

An operating company of

Direct Digital Manufacturing Services LLC

4954 Highway 169 North
New Hope, MN 55428

Chargeback Policy

No Chargebacks Accepted.

We do not accept credit card chargebacks. By submitting payment, you acknowledge that all charges are valid and non-refundable except as provided in our Refund Policy.

In the event of a chargeback, you agree to pay:

  • A processing fee of $250.00
  • Plus 25% of the chargeback amount
  • Which shall be deemed an earned fee for our services

Chargebacks may result in immediate account suspension and termination of services.

Company Information

Business Name

IHADABALL.COM

Division of

Direct Digital Manufacturing Services, LLC

Location

New Hope, Minnesota, USA

Governing Law

State of Minnesota